You manage your information. Your family manages theirs.
FamilyStoryline is a family-tree app built to grow through real people joining and adding their own part of the family. We provide the tools. We do not create, edit, correct or decide your family information for you.
Start with you. Then let the family grow.
We recommend starting with your immediate family, then adding extended family as your tree grows. The idea is simple: you add the people you know, invite them, and the people who join add their own people too.
Start with yourself
Your FamilyStoryline account begins with your own profile.
Add your family
Add parents, siblings, a partner, children and other relatives you know.
Invite them
Send an invitation by WhatsApp, SMS or email. We recommend using a contact method they already recognise.
They add their side
People who accept manage themselves and can add their own relatives. The tree grows naturally from family to family.
Adding someone is not the same as creating their account.
If you add a living relative who has not joined FamilyStoryline, the app keeps that entry limited. It exists so your family relationship can be shown in the tree.
Once they join, they manage themselves.
When a living relative accepts the invitation and confirms their profile, control of their personal information belongs to them.
They manage their profile
They manage their name, personal details, privacy choices and other personal information available in the app.
They manage their content
They add, change or delete their own memories, stories, photographs and other content.
They can grow the tree
They can add and invite their own relatives, helping the family tree grow organically.
The original inviter steps back
The person who first added them no longer controls that person's private information simply because they created the first family-tree entry.
If they do not accept, private information stays private.
No response does not mean yes. Declining does not create an account.
Deleting your account deletes your information, not everyone else's.
Every person is responsible for their own FamilyStoryline account and personal information.
You can delete your own account
Your account and the personal information that belongs to your account are removed through the app's deletion process.
Other people remain
People you added do not disappear because you leave. If they have their own account, their information belongs to them.
Each person deletes their own information
A family member who also wants to leave deletes their own account. One person cannot delete another confirmed member's account for them.
Unconfirmed entries stay limited
Unconfirmed relatives remain basic relationship entries unless a family member with permission removes them.
Keep your own backup. We strongly recommend it.
FamilyStoryline includes a Google Drive backup option in Settings. When you turn it on, your backup is stored in the Google Drive account you connect.
Parents manage younger children's profiles.
A parent or guardian manages a child's FamilyStoryline profile. A child aged 13 or older who has their own smartphone can manage their own profile when their parent or guardian allows it and the rules that apply in their location permit it.
Family can preserve the profile of someone who has died.
A deceased person cannot accept an invitation, so their profile is managed differently.
Your family tree lives in the FamilyStoryline app.
The FamilyStoryline website explains the product, policies and business offering. Your living-family profiles and private family tree are managed inside the app. They are not public profile pages for strangers to browse on the website.
The rule to remember.
For the formal explanation of how FamilyStoryline processes account and service information, read the Privacy Policy. For the rules of using the app, read the Terms of Use.